SRM Creative Solutions | AI Consulting, Training & Implementation for Small Businesses

AI Consulting, Training & Integration — Nationwide

AI consulting that actually works
for your business.

AI is the tool. Execution is the difference.

We help small service-based businesses implement AI the right way — built into how you already work, not forced on top of it. No hype. No overwhelm. Just results.

Not sure where to start? Book an AI Readiness Assessment →

Most clients are saving time on routine tasks within the first two weeks — not because we handed them a tool, but because they finally have clarity on where AI fits and how to use it without overcomplicating everything.

Why SRM

No hype. No overwhelm. Just AI that works.

Most businesses know they should be using AI. What they don't know is where to start, what to trust, or how to make it stick. That's exactly where we come in.

Built into your workflow

AI gets integrated into how you already operate — not layered on top and forgotten after week two.

Straight talk, no jargon

Complex technology translated into clear strategies your team can actually use tomorrow.

Over two decades of operations behind it

Built by someone who has run complex operations at scale. Structure and clarity are baked in.

You're not left on your own

Implementation support means we stay involved until AI is actually working inside your business.

How It Works

The SRM Method.

Four steps to AI that actually sticks — built around your business, not a generic template.

01
Diagnose
We identify where your time is going and what's slowing your team down. No assumptions — just a clear picture of where the gaps are.
02
Map
We pinpoint exactly where AI fits your day-to-day operations. Not everything — just the parts that make sense for how your business actually runs.
03
Build & Train
We set up the tools, processes, and prompts your team can use immediately — then walk you through exactly how to use them correctly and consistently.
04
Stay In
For up to two weeks post-launch, we do periodic check-ins to make sure everything is running as it should. After that, ongoing support is available through our AI Implementation Support retainer.

What clients are saying

Results from real businesses.

I had tried using AI tools on my own, but it felt scattered and inconsistent. After working with Sybil, everything became clear. She created a simple, structured plan that actually works with how I run my business. I'm now using AI in a way that saves time and improves how I operate day to day.
Shilo J.Buffalo Consultant Services
We weren't sure where to start with AI — we actually weren't even sure what it all meant. SRM came in and helped us identify exactly what was slowing us down and where AI could support us. The systems put in place immediately took pressure off our team.
JoellePhotographer, Rochester, NY
Having a full-time "employee" answering the phones and making sure calls are handled with professionalism is exactly what I needed. It gives my business the support it needs without missing calls or missing money.
LaurenRealtor, Charlotte, NC

Common Questions

Let's address the real concerns.

"Can't I just use ChatGPT myself?"
ChatGPT is one tool — and it's a good one. But it's not the whole picture. There's an entire ecosystem of AI tools built for specific business functions, and most people are only using a fraction of what's available. More importantly, having access to a tool and using it correctly are two different things. We make sure you're using the right tools, the right way, for your specific business.
"What if my team doesn't adopt it?"
That's exactly why implementation support is part of every engagement. We don't hand you a tool and disappear. We stay involved until it's actually working inside your business — not just technically live.
"What if it doesn't work for my business?"
That's what the AI Readiness Assessment is for. We identify fit before we build anything. If AI isn't the right solution for a specific problem, we'll tell you that upfront.

Ready to get started?

Pick your offer and let's build.

Every service is built around your business — not a generic template. Find the right fit and go.

Get Started Not sure where to start? Book a AI Readiness Assessment

Services

Pick where you need to start.

Every offer is built around saving you time, strengthening your systems, and making AI work the way your business actually runs.

AI Receptionist
Answers your calls 24/7, qualifies leads, and books appointments — even when you're unavailable. Never miss a lead again.
Pricing starts at $500 build · $107/mo
Build fee and monthly rate are customized to your setup. Simple, Moderate, and Complex tiers available based on your business needs. Get a quote
AI Foundations Training
Hands-on AI training for 1–3 person teams. Real tools, real use cases, real confidence. Built around what your business actually does every day.
$750
90-minute private virtual session. Custom prompt library included. Book training
AI Workflow Integration
A working session that maps exactly where AI fits your existing processes and builds a clear implementation plan. Requires an AI Readiness Assessment first.
Contact for pricing
Scope-based pricing. AI Readiness Assessment required. Get started
Custom Prompt Library
Custom AI prompt libraries built for your specific business workflows. Limited, Expanded, or Advanced packages. Requires an AI Readiness Assessment first.
Contact for pricing
AI Readiness Assessment required. Book assessment first
AI Implementation Support
Hands-on monthly support to keep your AI tools working inside your business. Four hours of dedicated support each month to optimize, adjust, and scale.
$500/month
4 hours included monthly. Get in touch

Not sure which one?

Start with the AI Readiness Assessment.

15 minutes to identify exactly where AI can make an immediate difference. Everything else flows from there.

Book your assessment
AI Agent Builds — SRM Creative Solutions

Meet your Back Office
Crew.

Custom-built AI assistants that work inside your business every day — handling the tasks that drain your time, slow your growth, and keep you stuck doing everything yourself.

Build My Crew →
Let's talk about it

You are doing the work of
five people.

You started this business to do the thing you are good at. Not to answer every email, chase every follow-up, manage every calendar conflict, and try to remember which client you were supposed to get back to three days ago.

But somewhere between building something real and trying to run it, the business started running you. Your mornings are reactive. Your afternoons are chaotic. And your to-do list has a to-do list.

Hiring feels premature. Outsourcing feels risky. And doing it all yourself is not sustainable — you already know that.

There is a better option. One that gives you reliable, intelligent support without adding payroll, managing personalities, or waiting two weeks for someone to ramp up.

Your Back Office Crew is built specifically for your business — ready to work from day one, without the overhead, the drama, or the onboarding headaches.

What your crew handles

Real work. Real results.
Every single day.

An AI Agent is not a chatbot sitting on a website. It is a purpose-built assistant that works inside your business — connected to your tools, trained on your voice, and built to handle the specific work that is eating your time.

📬
Lead Follow-Up

Responds to new inquiries, sends follow-up sequences, and keeps prospects warm so no lead slips through the cracks.

📅
Scheduling & Appointments

Manages your calendar, sends confirmation messages, handles reminders, and reduces the back-and-forth.

📝
Content & Outreach

Drafts social posts, follow-up emails, and client communications in your voice so you can show up consistently.

🗂️
Admin & Back Office

Handles inbox triage, CRM updates, document organization, invoice tracking, and daily operational tasks.

📊
Reporting & Briefings

Delivers a clear morning briefing so you know what matters today without hunting through apps and emails.

🔗
Workflow Automation

Connects your tools and automates repetitive handoffs so information flows and tasks keep moving.

24/7
Your crew works around the clock
$0
Payroll, benefits, or PTO to manage
Day 1
Ready to work from the moment they go live
100%
Built around your business, voice, and goals
Choose your crew

Start with one. Scale
when you are ready.

You do not have to overhaul everything at once. Start with the assistant that solves your biggest problem right now. Add to your crew as your business grows.

One Assistant
Focused. Efficient. Ready to go.
$1,000
One-time build fee
  • One custom-built AI assistant
  • Single workflow, focused scope
  • Trained on your business and voice
  • Connected to your tools and platforms
  • Delivery within agreed timeline
Optional monthly management: $125/mo
Get Started
The Full Crew
Five assistants. Full automation suite.
$4,500
One-time build fee
  • Five custom-built AI assistants
  • Full back office coverage
  • Every assistant purpose-built
  • Integrated across your full workflow
  • Comprehensive automation from day one
Optional monthly management: $347/mo
Get Started
The process

Simple from start
to live.

01
Submit your intake form

Tell us about your business, what is taking the most time, and what you want your crew to handle.

02
Discovery call with Sybil

We walk through your workflows, your tools, and your goals so the build is mapped before anything is created.

03
Build and integration

Your assistant gets built, trained on your business, and connected to your platforms.

04
Review, test, and go live

We walk through everything together before it goes live so you know exactly how it works.

About

Built by someone who has run real operations.

Sybil, Founder of SRM Creative Solutions
Certified AI Consultant Over two decades of experience Buffalo, NY

Sybil is the Founder of SRM Creative Solutions and a Certified AI Consultant with over two decades of experience in management, operations, leadership, quality, and compliance.

Her background includes senior operational leadership in healthcare — overseeing large teams, regulatory compliance, quality assurance, and process improvement in environments where efficiency and accountability aren't optional.

That operational foundation is what makes SRM different. AI implementation here isn't theoretical. It's built around structure, clarity, and what actually works inside a real business.

Today, Sybil helps small service-based businesses move beyond the hype and into practical, responsible AI adoption. Her specialty is translating complex technology into strategies professionals can actually use — the next day, not six months from now.

If you value your time, want straight answers, and need AI that works the way your business runs — you're in the right place.

About SRM Creative Solutions

We built this because most AI help isn't actually helpful.

SRM Creative Solutions exists for the business owner who is done with the overwhelm, done with the hype, and ready for AI that actually does something. We train teams, integrate workflows, and build AI agents that run the parts of your business that shouldn't need you to run them. Based in Buffalo, NY. Built for businesses everywhere.

Let's work together

Ready when you are.

Whether you need training, an AI agent, or just want to know where to start — the door is open.

Get in touch

Contact

Let's talk about what you need.

No pressure. No pitch. Just a straight conversation about where AI fits in your business and whether we're the right fit to help.

Location

Buffalo, NY

The fastest way to get started is to pick the offer that fits and go. If you're not sure which one, the AI Readiness Assessment maps it out in 15 minutes.

Get an AI Agent Get an AI Receptionist Book AI Foundations Training Not sure? Book an AI Readiness Assessment